Europ Assistance SA is recognised as a preferred supplier of 24-hour emergency services, medical resources, trauma counselling and general health support. A single point of contact puts your members/employees in touch with innovative, personalised support solutions, including a national network of medical and emergency service providers, designed to make life healthier, safer and more convenient.

Personal Health Advisor
Personal Health Advisor (PHA) is a 24-hour healthcare service providing members with unlimited access to professional telephonic guidance and support from experienced nurses, in [...]

Emergency Medical Services
This service provides access to an independent network of roughly 5,000 emergency medical personnel ready to respond to all levels of medical emergencies, anywhere [...]

Trauma Assist
Trauma Assist is a 24-hour crisis line that provides the necessary infrastructure to access the Europ Assistance SA emergency control centre. In an emergency, a [...]

Trauma, Assault and HIV Prevention
The Trauma, Assault and HIV support service is a 24/7 facilitation/call centre designed to deal with emotional shock as a result of assault or [...]

Healthcare Professional Network
The Health Professional Network facilitates accessible and affordable medical services, particularly for those on a limited medical savings plan option. This product offers discounted consultations [...]

Executive Wellbeing Services
Employees are an organisation’s biggest asset and one of its greatest risk factors. Proactive wellbeing programmes and attention to employees’ overall health and wellbeing [...]

International Travel Assist
International Travel Assist offers extended medical cover when travelling outside the borders of South Africa. International Travel Assist is an insurance and assistance solution that [...]

Funeral Assist
Funeral Assist is a 24-hour helpline that provides professional support and shares the stress of dealing with death. Funeral Assist was created out of a [...]

Repatriation of Mortal Remains
This service assists the bereaved family and next-of-kin with the road or air repatriation of the mortal remains of beneficiaries to a funeral home [...]

Funeral Concierge
This concierge benefit has been packaged and designed to provide the highest level of support and assistance to the family members of a deceased [...]