Home & Family

Your Most Valuable Asset

Our solutions are designed to ensure peace of mind when a customer is faced with an unexpected emergency at home or just managing everyday life. Working with our network of partners through our technology enhanced solution we aim to take the customer from distress to relief in as short a timeframe as possible.

Home Assist

Home Assist is a 24-hour helpline providing urgent assistance for emergency household repairs that could result in further damage if they’re not attended to immediately.

In the event of a home emergency, we have the ability to dispatch accredited providers to attend to your plumbing, electrical, appliance, security and many other emergency repairs anywhere in South Africa.

Geyser Management

Full end to end management of a geyser claim, accredited providers and qualified claims handlers are ready to manage the geyser fulfilment journey through our innovative technology enhanced solution 24/7.

Home Relocation Benefit

This benefit provides assistance for clients who are moving home. Europ Assistance will facilitate access to one of our accredited providers on your behalf and pay for costs incurred up to a pre-determined benefit limit.

Home Invasion Benefit

Break-ins and forced entry into a property can leave the homeowner vulnerable and exposed.  Where access to a property is not secure, Europ Assistance will arrange for a guard to be stationed at the property for a maximum of 24 hours or until the property is secured.

Education Benefit

Europ Assistance provide parents with all the tools to support their children in understanding the requirements as stipulated in the curriculum, specifically where a concept has not been understood and additional support is necessary. Access to qualified teachers is just a call away.

IT Assistance

Europ Assistance offers an IT support line to assist households with IT-related issues on laptops and tablets. We offer the client support via phone, email or webchat via our interactive website.

Legal Assist

Legal Assist is a 24-hour telephonic advice line manned by qualified in-house attorneys who provide unlimited advice with access to a comprehensive range of standard legal documents and templates and guidance on all legal matters.

Tax and Financial Support

This helpline offers guidance and information on taxation and finance-related matters to enable you to make informed decisions about your financial status.

Credit & Debt Assist

Credit and Debt Assist is South Africa’s leading consumer financial wellness solution, providing consumers with a unique bouquet of financial services to help build financial prosperity.

Let’s Get Started

Contact us today and speak to one of our experienced consultants.

Contact Us Today!