Travel

Commuter Assist

This product offers cover if the insured person who makes use of public transport, i.e. taxi, bus, and train, becomes disabled or deceased due to a vehicle accident within the borders of South Africa. Various benefit limits are applicable.

Travel Assist

24-hour access to a help line offering information on availability and costs with regards to national and international accommodation such as hotels, guesthouses and lodges, transport and special packages. The service also provides you with a direct link to www.travel.co.za, South Africa’s leading internet travel company, which provides the latest and most competitively priced airfares, packages, insurance, car rental, accommodation, on-line booking engine and package builder.

Travel Claims, Expat and Air Ambulance Assist

This 24–hour emergency assistance help line for travellers and expatriates would, where necessary, include evacuation to a suitably equipped medical facility – or evacuation to South Africa by flight with a specialised and qualified medical crew.

The benefit also includes assistance with settling medical bills, evacuation to appropriate medical facilities, return of mortal remains to the country of origin and all the legal logistics that go with transporting the ill, injured or deceased across borders. Non-medical problems can be just as challenging for travellers with limited time at their disposal and often - language barriers. Referrals and assistance with consulates, replacement passports, emergency accommodation and urgent messaging to concerned families and companies are included in the service.

Travel Risk Advisor

Travel Risk Advisor is a 24-hour specialised telephonic crime risk and prevention advisory service. This service is offered in association with International Threat Analysis and aims at empowering travellers in their knowledge on how to reduce crime risks or avoid the possibility of victimisation. This service includes advice on crime risk reduction strategies, travel related risks, as well as advice on crime victim’s rights etc.