Facts and Figures

Europ Assistance Worldwide:

• 33,5 million telephone calls, that's more than 1 call every second
• 6,5 million assistance actions carried out, that's 1 every 5 seconds
• 33 telephone hubs
• 70 companies in 33 countries at the service of our customers
• in existence since 28 June, 1963
• 3,200 permanent employees worldwide
• 208 countries and territories covered by our network of agents and representatives
• 410,000 service providers

Europ Assistance South Africa:

• in existence since 25 November, 1984
• most comprehensive assistance company locally
• handles over 1.3-million calls per month
• operates in all 11 official languages
• over 8-million South African families and over 16-million South African end - users